Terms of service

Last updated: July 23, 2026 Effective date: July 23, 2026

Welcome to Hobby Velvet. By accessing or using our website at hobbyvelvet.shop and placing an order with us, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our site or making a purchase.

If you do not agree to these Terms, please do not use our website.

1. About Us

Hobby Velvet is an online retail store specializing in sealed hobby boxes, cases, and collectibles including Pokémon, Lorcana, Marvel, Prizm, and more.

Business Address: 700 E Lincoln St, Hayti, MO 63851, United States Email: support@hobbyvelvet.shop Website: hobbyvelvet.shop

2. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian
  • You have the legal authority to enter into a binding agreement
  • You will use our website and services only for lawful purposes

3. Products and Availability

  • All products sold on hobbyvelvet.shop are factory sealed and sourced from authorized distributors
  • Product availability is subject to change without notice
  • We reserve the right to limit quantities on any order
  • Product images are for illustrative purposes only; actual packaging may vary slightly
  • We make no guarantee regarding the contents of sealed hobby boxes — all sales of sealed collectible products are final once opened

4. Pricing and Payment

  • All prices are listed in US Dollars (USD)
  • Prices are subject to change without notice
  • We accept the following payment methods: Credit Card, Debit Card, Apple Pay, Google Pay, and Link by Stripe, all processed securely through Stripe
  • By providing payment information, you authorize Hobby Velvet to charge the total amount of your order, including applicable taxes and fees
  • We do not store your full payment card details — all transactions are handled by Stripe's PCI-DSS Level 1 certified infrastructure

5. Orders and Order Confirmation

  • Placing an order constitutes an offer to purchase — your order is not confirmed until you receive an order confirmation email from us
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock issues, or suspected fraud
  • If we cancel your order after payment has been processed, you will receive a full refund

6. Shipping and Delivery

  • Orders are processed within 1–3 business days
  • Estimated delivery time is 3–7 business days after shipment
  • We ship from the United States and offer free shipping on all orders
  • Delivery times are estimates only and not guaranteed
  • Hobby Velvet is not responsible for delays caused by carriers, weather, or circumstances beyond our control

For full details, please see our Shipping Policy.

7. Returns and Refunds

  • We accept returns within 30 days of delivery on unopened, factory sealed items only
  • Opened products cannot be returned under any circumstances
  • Refunds are processed within 10 business days of receiving and approving the returned item
  • Return shipping costs are the responsibility of the customer unless the return is due to our error

For full details, please see our Return & Refund Policy.

8. Pre-Orders

  • Pre-order items are charged at the time of purchase
  • Estimated release dates are provided by manufacturers and are subject to change
  • Pre-order cancellations are accepted before the item ships
  • Pre-orders follow the same return and refund policy as in-stock items once delivered

For full details, please see our Pre-Order Policy.

9. Intellectual Property

All content on hobbyvelvet.shop — including but not limited to text, graphics, logos, images, and product descriptions — is the property of Hobby Velvet or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our site without our prior written consent.

10. Prohibited Uses

By using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of our systems
  • Transmit any harmful, offensive, or disruptive content
  • Engage in fraudulent transactions or misrepresent your identity
  • Resell or redistribute products purchased from us without authorization
  • Use automated tools (bots, scrapers) to access or collect data from our site

11. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without any warranties of any kind, express or implied. Hobby Velvet does not warrant that:

  • The website will be uninterrupted or error-free
  • Any specific pull results or card values will be achieved from sealed products
  • Product information is always complete, accurate, or current

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Hobby Velvet and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products — including, but not limited to, loss of profits, data, or goodwill.

Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the specific order in question.

13. Indemnification

You agree to indemnify and hold harmless Hobby Velvet, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Missouri.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Contact Us

For any questions regarding these Terms of Service, please contact us:

Hobby Velvet 700 E Lincoln St, Hayti, MO 63851 United States Email: support@hobbyvelvet.shop Website: hobbyvelvet.shop