Privacy policy

Last updated: July 23, 2026 Effective date: July 23, 2026

At Hobby Velvet ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hobbyvelvet.shop and make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through Stripe — we do not store your card details)
  • Order history and preferences
  • Any messages or communications you send us

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring URLs
  • Device type and operating system
  • Cookie and tracking data (see Section 6 — Cookies)

Information from Third Parties

We may receive information about you from third-party services such as:

  • Stripe — for payment processing
  • Google Analytics — for website traffic analysis
  • Shipping carriers — for order fulfillment and tracking

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your questions and customer service requests
  • Improve our website, products, and services
  • Send promotional emails and marketing communications (only if you have opted in)
  • Comply with legal obligations
  • Detect and prevent fraud or unauthorized transactions
  • Analyze website usage and optimize user experience

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and fulfilling orders (e.g., Stripe for payments, shipping carriers for delivery). These parties are contractually obligated to keep your information confidential.
  • Legal Requirements: If required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Protection of Rights: To protect the rights, property, or safety of Hobby Velvet, our customers, or others.

4. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

Order records are typically retained for a minimum of 5 years for tax and compliance purposes. You may request deletion of your data at any time (see Section 8).

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption on all pages of our website
  • PCI-DSS compliant payment processing through Stripe
  • Secure access controls on all internal systems

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential cookies — required for the website to function
  • Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
  • Marketing cookies — used to deliver relevant advertisements (e.g., Google Ads)

You can control cookie preferences through your browser settings or our Cookie Consent tool. For full details, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate or incomplete data
  • Deletion — Request deletion of your personal data ("right to be forgotten")
  • Opt-Out — Opt out of marketing emails at any time via the unsubscribe link in any email
  • Data Portability — Request your data in a portable format
  • Restriction — Request that we limit how we use your data

To exercise any of these rights, contact us at: support@hobbyvelvet.shop

We will respond to your request within 30 days.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information is collected about you
  • Know whether your personal information is sold or disclosed, and to whom
  • Opt out of the sale of your personal information
  • Request deletion of your personal information
  • Not be discriminated against for exercising your privacy rights

We do not sell your personal information. To exercise your California rights, contact us at support@hobbyvelvet.shop or visit our Your Privacy Choices page.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Hobby Velvet 700 E Lincoln St, Hayti, MO 63851 United States Email: support@hobbyvelvet.shop Website: hobbyvelvet.shop