Last updated: July 23, 2026 Effective date: July 23, 2026
Hobby Velvet is committed to ensuring that hobbyvelvet.shop is accessible to all visitors, including people with disabilities. We believe that every collector deserves an equal and barrier-free shopping experience, and we are continuously working to improve the accessibility of our website.
1. Our Commitment
We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the internationally recognized standard for web accessibility. These guidelines help make web content more accessible to people with a wide range of disabilities, including:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments (deafness or hard of hearing)
- Motor and physical disabilities
- Cognitive and learning disabilities
2. Accessibility Features
We have implemented or are working toward the following accessibility features on hobbyvelvet.shop:
- Keyboard navigation — all core website functions can be accessed using a keyboard alone
- Screen reader compatibility — our website is designed to work with popular screen readers such as JAWS, NVDA, and VoiceOver
- Alt text for images — descriptive alternative text is provided for product images and visual content
- Sufficient color contrast — text and background colors are chosen to meet WCAG contrast ratio requirements
- Resizable text — text can be resized using browser settings without loss of content or functionality
- Descriptive link text — links are written to be meaningful and descriptive out of context
- Clear page structure — headings, lists, and landmarks are used to create a logical and navigable page structure
- No flashing content — we avoid content that flashes more than three times per second to protect users with photosensitive conditions
3. Known Limitations
While we are committed to accessibility, some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and address any gaps. Known areas we are currently improving include:
- Third-party embedded content (such as payment widgets and map embeds) which may not be fully within our control
- Some older product images that may not yet have complete alt text descriptions
We are committed to resolving these issues as quickly as possible.
4. Assistive Technology
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Browser zoom and text resizing tools
- Keyboard-only navigation
- Voice recognition software (such as Dragon NaturallySpeaking)
- High contrast display modes
If you experience difficulty using any assistive technology on our site, please let us know so we can work to resolve it.
5. Third-Party Content
Some content and functionality on hobbyvelvet.shop is provided by third-party services, including our payment processor (Stripe) and other integrated tools. While we make every effort to work with accessible third-party providers, we cannot guarantee full accessibility of all third-party content. We encourage those providers to maintain accessible products and will raise concerns where we identify issues.
6. Feedback and Contact
We welcome your feedback on the accessibility of hobbyvelvet.shop. If you encounter any barriers, experience difficulty accessing any part of our website, or would like to request content in an alternative format, please contact us:
- Email: support@hobbyvelvet.shop
- Subject line: Accessibility Feedback
- Address: 700 E Lincoln St, Hayti, MO 63851, United States
We aim to respond to accessibility feedback within 3 business days and will make every reasonable effort to accommodate your needs.
7. Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the relevant accessibility authority in your region. In the United States, you may file a complaint with the U.S. Department of Justice Civil Rights Division regarding compliance with the Americans with Disabilities Act (ADA).
8. Ongoing Efforts
Accessibility is an ongoing commitment, not a one-time project. We regularly:
- Review our website for accessibility issues
- Test with assistive technologies
- Train our team on accessibility best practices
- Evaluate new features and content against WCAG 2.1 standards before publishing
We will continue to update this statement as improvements are made.
9. Contact Us
For any accessibility-related questions or assistance, please reach out:
Hobby Velvet 700 E Lincoln St, Hayti, MO 63851 United States Email: support@hobbyvelvet.shop Website: hobbyvelvet.shop