Last updated: July 23, 2026 Effective date: July 23, 2026
At Hobby Velvet, we want your checkout experience to be smooth, secure, and transparent. This policy outlines the payment methods we accept, how transactions are processed, and what to expect at every step.
1. Accepted Payment Methods
We accept the following payment methods on hobbyvelvet.shop:
- Credit Card — Visa, Mastercard, American Express, Discover
- Debit Card — all major debit cards with a Visa or Mastercard logo
- Apple Pay — available on supported Apple devices and browsers
- Google Pay — available on supported Android devices and browsers
- Link by Stripe — fast, secure one-click checkout powered by Stripe
All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor — the highest level of security certification available in the payments industry.
2. Payment Security
Your payment security is our top priority:
- All transactions are encrypted using SSL/TLS technology
- We do not store your full credit card number, CVV, or banking details on our servers
- All sensitive payment data is handled exclusively by Stripe
- Our checkout is fully PCI-DSS compliant
- We use fraud detection tools to protect against unauthorized transactions
When you see the padlock icon in your browser and hobbyvelvet.shop in the address bar, you can shop with confidence.
3. Currency
All prices on hobbyvelvet.shop are displayed and charged in US Dollars (USD). If you are paying with a card issued in another currency, your bank or card issuer may apply a foreign transaction fee or conversion rate. Hobby Velvet is not responsible for any such fees.
4. When You Are Charged
- In-stock orders: Your payment is charged immediately at the time of purchase
- Pre-orders: Your payment is charged in full at the time of purchase to secure your reservation
- You will receive an order confirmation email immediately after your payment is successfully processed
5. Order Authorization
When you place an order, your payment method is first authorized and then captured. If authorization fails:
- Your order will not be confirmed
- No charge will be made to your account
- You will be prompted to use a different payment method or contact your bank
If you believe a charge was made in error, please contact us immediately at support@hobbyvelvet.shop.
6. Failed or Declined Payments
If your payment is declined, please:
- Double-check that your billing address matches what is on file with your bank
- Ensure your card details (number, expiry, CVV) are entered correctly
- Contact your bank or card issuer to confirm there are no restrictions on your account
- Try an alternative payment method
If you continue to experience issues, reach out to us at support@hobbyvelvet.shop and we will do our best to assist you.
7. Refunds
Approved refunds are returned to your original payment method. Refund processing time is 10 business days from the date the refund is initiated by Hobby Velvet. Depending on your bank or card issuer, it may take additional time for the funds to appear in your account.
Refunds will not be issued to a different card or payment method than what was used for the original purchase.
For full details, please see our Return & Refund Policy.
8. Sales Tax
Sales tax may be applied to your order in accordance with applicable state and local laws. Any applicable tax will be displayed clearly at checkout before you complete your purchase.
9. Promotional Codes and Discounts
- Promotional codes must be applied at checkout — they cannot be applied after an order is placed
- Only one promotional code may be used per order unless otherwise stated
- Promotional codes have no cash value and cannot be combined with other offers unless explicitly noted
10. Fraudulent Activity
Hobby Velvet reserves the right to cancel any order suspected of fraudulent activity, chargeback abuse, or misuse of payment methods. In such cases, we may refuse future orders from the same customer, address, or payment method.
If you believe your payment information has been used without your authorization on our site, contact us immediately at support@hobbyvelvet.shop.
11. Contact Us
For any payment-related questions or concerns, please reach out:
Hobby Velvet 700 E Lincoln St, Hayti, MO 63851 United States Email: support@hobbyvelvet.shop Website: hobbyvelvet.shop